Thank you for purchasing from Thrive Muslim Academy. We strive to provide valuable digital resources designed to support personal growth, spiritual development, and positive habits. This Refund Policy explains the terms under which refunds may be requested for any digital products purchased through our platform.
1. 30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on eligible digital products sold by Thrive Muslim Academy. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date.
2. Eligibility for Refund
To be eligible for a refund:
> The request must be submitted within 30 days of the original purchase date.
> The request must be made by the original purchaser.
> No explanation is required; however, we welcome feedback to help us improve our offerings.
3. How to Request a Refund
To request a refund, please contact us by email at:
Please include:
> Your order number
> The email address used during checkout
Use “Refund Request” as the subject line to ensure timely processing.
4. Refund Processing
Approved refunds will be issued to the original method of payment.
Refund processing times may vary depending on your payment provider, but typically take 5–10 business days to appear on your account.
5. Access to Digital Products After Refund
Once a refund has been processed:
> Access to the refunded digital product(s) will be revoked.
> You agree to delete any downloaded or saved copies of the digital content from your devices.
6. Limitations
> Refunds apply only to the purchase price of the digital product.
> Additional charges such as transaction fees, processing fees, or currency conversion fees are non-refundable.
> This policy applies to digital products only unless otherwise stated at the time of purchase.
7. Policy Updates
Thrive Muslim Academy reserves the right to modify or update this Refund Policy at any time. Any changes will become effective immediately upon being published on our website.
8. Contact Information
For questions or concerns regarding this Refund Policy, please contact us at:
Thrive Muslim Academy is operated by Rumman Creative Inc, a Canada-based company.
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